Explore answers to common inquiries about VPN proxy security.
At mSOC, we prioritize the confidentiality, integrity, and availability of your data. All data interactions are encrypted using industry-standard encryption protocols, both in transit and at rest. We also adhere to strict access control measures, ensuring that only authorized personnel can access your systems and sensitive information. Furthermore, we comply with a variety of industry-specific regulations such as the National Institute of Standards and Technology (NIST) 800-53, General Data Protection Regulation (GDPR), and SOC 2, providing an additional layer of assurance that your data is handled with the utmost care and in full compliance with applicable privacy regulations.
The timeline for launching SOC services largely depends on how quickly your organization can deploy the onboarding scripts and generate the necessary Application Programming Interface (API) keys on your cloud infrastructure. With the proper setup, we have the capacity to onboard thousands of systems within a single day.
Unlike traditional Managed Security Service Providers (MSSPs), mSOC acts as an integrated extension of your organization, functioning similarly to an in-house SOC. However, we provide this service at a significantly reduced cost, offering the same level of quality and efficiency as an internal team, without the burden of managing resources internally.
For Security Information and Event Management (SIEM) and centralized logging, we strongly recommend utilizing our technologies. Our systems enable quicker time-to-value and ensure consistent quality control, ultimately resulting in reduced costs and enhanced outcomes for your organization.
By analogy, consider a carpenter who typically brings their own tools. Using tools they are familiar with allows them to work more efficiently and deliver superior results. While we offer and recommend other controls that we have tested and configured, you are not obligated to adopt them.
Every organization operates with unique architectures, geographies, and systems. While alerts based on known malicious behaviors provide a good starting point, custom detection rules—or use cases—are essential in tailoring the SOC to your organization’s specific needs. These rules enhance detection capabilities and significantly improve your security posture by identifying threats that generic rules may overlook.
Configuring and fine-tuning a Security Information and Event Management (SIEM) system is essential to maximizing its value. A default SIEM offers some functionality, but like any complex technology, it requires ongoing maintenance and adjustments.
In an organization with 2,000 to 3,000 users, the process of fully onboarding, configuring, parsing, and tuning a SIEM—along with deploying custom use cases—can take up to three years. Tuning the system is a continuous operational need to ensure optimal performance.
Organizations that adopt pre-configured SIEM solutions can see a significantly faster time-to-value, while avoiding the extensive investment typically required. Costs for configuring and maintaining a SIEM usually range from $100,000 to over $500,000 annually.
Extended Detection and Response (XDR) is an evolution of Endpoint Detection and Response (EDR) that allows logs to be collected into the same platform as the EDR. While cost-effective, XDR has limitations in terms of integration and functionality. For example, XDR cannot correlate data from systems like Azure Active Directory (AD) or Entra ID.
In contrast, SIEM is a more expensive option but provides significantly greater customization, extensibility, and flexibility. SIEMs also offer the ability to generate advanced analytics, making them a more powerful tool for organizations seeking comprehensive security coverage.
In our experience, Security Operations is not a simple turnkey solution. Rather, it is a gradual process that evolves over time, often described as a journey from ‘crawl,’ to ‘walk,’ to ‘run.’ Building effective Security Operations takes time and must adapt to the constantly changing threat landscape.
Each organization has unique log sources, systems, and configurations, leading to different data flows. While artificial intelligence (AI) and machine learning (ML) assist in monitoring and detection, they cannot identify all critical items on their own. For example, Network Address Translation (NAT) configurations can significantly impact detection capabilities.
To ensure optimal results, we recommend conducting a comprehensive assessment of your SOC to identify areas of strength and opportunities for improvement.
If our FAQ section doesn’t cover your question, there are multiple ways to get the help you need. Contact us through any of the available support channels, and we’ll ensure you get the information and assistance required.
